AnswerForce is a live answering service that helps small businesses stay connected with customers during business and off-hours with solutions like customer support, lead capture, appointment setting and more. The AnswerForce app lets you view the transcript of your customer calls, organize internal messages and supports a wide range of integrations with various other business tools.
Cayzu is a cloud based help desk solution that will allow you to wow your customers with world-class support. Features include multi-channel support, ticket management, Facebook & Twitter integration, mobile apps, real-time reporting, instant notifications and ability to manage multiple brands from a single portal.
Desk is the new version of Assistly under the flagship Salesforce brand.
Desk is an all-in-one customer service tool allowing you to keep track of your customers across multiple channels including email, Twitter, Facebook, phone, and chat. Desk also makes it really easy to create knowledge bases about your products and services so customers can support themselves.
If you are looking for an easy to use yet extremely powerful service to help you manage customer requests then eStreamDesk may be just what you are looking for. eStreamDesk is a hosted helpdesk and ticket tracking service that helps you to deliver exception customer service while saving time and cutting support costs.
EvaluAgent provides everything you need to evaluate, coach and engage agents. This app allows you to view zendesk tickets that have been evaluated inside evaluation and have instant access to the results
Ivanti Service Manager is a native Cloud and On-Premise Service Management solution that transforms service and support teams, help desks and service desks from tactical service providers to strategic business enablers.
Likemoji Experience is an anonymous 2-way feedback and communication channel that helps you better serve customers and employees in their current experiences and provides actionable analytics as a result. Connect with your people and never send another survey.
LiveAgent is the only customer support app you will ever need. Helpdesk, Ticketing, Automation, Live Chat, Call Center, FAQs, Support Portal, Facebook and Twitter monitoring... Plus, it works well with others like MailChimp, Highrise, AWeber, Google Analytics and 50+ more
Makerobos allows anyone to create their own bots on multiple channels like website, social & whatsapp for free, without coding. Using this app you'll be able to automatically update content in your bot.
ngDesk is a cloud-based integrated customer service platform that combines ticket management, mobile support, and help desk reporting into a single unified package. With ngDesk, users are able to manage all their customer queries, service requests, and more with just a single help desk solution.
PipeOne.me is a CRM for mobile messaging. Let people ask, suggest, buy and talk to your company using mobile messages via your PipeOne number, any mobile messaging app, your website or even via QR code.