This July, we focused on making it easier for communities to stay active, organized, and member-led. From giving sold-out events a second chance with waitlists to removing approval delays for member-created events and improving attendance tracking with QR check-out, these updates are all about keeping things moving with less admin effort.
✨ What’s New at Raklet?
Three updates this July. Event waitlists now help you keep interested attendees engaged even after an event sells out. Member-created events can now be auto-approved, giving members more freedom to organize without creating extra admin work. And QR check-in now works both ways, with a second scan checking members out and giving you a clearer picture of attendance.
Let’s dive into what’s new 🚀
🎟️ Event Waitlists
A sold-out event no longer has to mean a dead end. Members can now join a waitlist when tickets are no longer available, while admins can easily see who is next in line when a spot opens up.
What you can do:
- Let members join a waitlist directly from sold-out events
- View the full waitlist from the event detail page
- Keep track of interested attendees when additional spots become available
- Reach out to the right members when cancellations create new availability
Why it matters:
- You no longer lose interested attendees just because an event reaches capacity.
- Waitlists make it easier to fill last-minute cancellations and maximize attendance.
- Your team gets a clear view of demand without having to manage separate lists manually.
📲 QR Check-Out
QR attendance tracking now goes beyond check-in. Scan a member’s QR code once to check them in, then scan it again when they leave to check them out.
What you can do:
- Scan member QR codes to check attendees in
- Scan the same QR code again to check them out
- Record both check-in and check-out activity automatically
- Review attendance activity to understand when members arrived and left
Why it matters:
- You get a more complete picture of attendance instead of simply knowing who showed up.
- Classes, coworking spaces, gyms, clubs, and other attendance-based communities can better understand how their spaces are being used.
- Check-in and check-out records give your team a clearer activity history without additional manual tracking.
🗓️ Faster Member-Created Events
Members could already propose their own events. Now you can remove the approval bottleneck entirely by allowing eligible member-created events to go live automatically.
What you can do:
- Turn on auto-approval for member-created events
- Require members to select a validated event location
- Give members a new My Submissions page where they can track every event they’ve proposed and its current status
Why it matters:
- Members can take initiative without waiting for an admin to approve every event.
- Your team spends less time processing submissions while your community stays active.
- Clear submission statuses give members more visibility and reduce unnecessary follow-ups.
- Structured ticket and location details help keep member-created events consistent and ready to publish.
📧 Find Broken Email Addresses Before They Cost You
Keeping your contact list healthy just got easier. You can now filter contacts by email delivery blocked to quickly identify addresses that bounce or reject your emails.
What you can do:
- Filter Contacts by email delivery blocked
- Identify members whose email addresses are bouncing or rejecting messages
- Review and clean up problematic addresses before your next campaign
- Keep your contact database more accurate and up to date
Why it matters:
- Your emails are more likely to reach the members you intended to contact.
- Cleaning up blocked addresses helps protect your email sending reputation.
- You spend less time sending messages to addresses that can’t receive them.
Learn more about hard bounces and why emails may be blocked here: About Email Bounces
