At Raklet, our mission is to help communities, associations, and nonprofits run everything in one place, from members and events to payments and communication, without the busywork. September was about giving you more control over how your community looks and who gets in: a new block-based page builder, an event calendar you can put on any website, a proper way to decline applications, and finer access control for courses.
✨ What’s New at Raklet?
Let’s dive into what’s new 🚀
🧱 Build pages with blocks: the new page builder
Until now, building a custom page on Raklet meant writing HTML. The new page builder lets you assemble pages from blocks, with live content from your community dropped in where you want it.
What you can do:
- Build a page by adding and arranging blocks: headings, text, images, and buttons.
- Drop in live blocks that stay in sync with your data: upcoming events, membership plans, the application form, a donation form, your member directory, job listings, and a map.
- Set the page URL, visibility (public, members only, or specific plans), and SEO description from the same screen.
- Switch to code view whenever you want to edit the whole page as HTML.
- Preview the page as your members will see it, with your branding applied.
Why it matters:
- A new page no longer needs a developer. Anyone on your team can publish a landing page, a program page, or a sponsor page in minutes.
- Live blocks mean the page updates itself. Add an event or a plan and it shows up wherever you placed that block.
- Visibility settings let one builder serve public pages and members-only pages alike.
Learn more about building pages here: How to Build Pages with the Page Builder on Raklet?
🎟️ Events on your own website, and smarter ticketing
Events got a way to live outside Raklet, plus a round of fixes that make ticket counts and visibility trustworthy.
What you can do:
- Embed a live calendar of your public events on any external website with a copy-paste snippet, and have it stay in sync as you publish and edit events.
- Restrict an event to specific membership plans with the new plans-only visibility option.
- Read one quiet status card instead of a triple “Sold Out” sidebar when an event is full.
- Count on accurate ticket limits and capacity derived from real registrations and completed payments, so a captured payment is never blocked and sold counts are correct.
- Open the Create template link for event reminders in a new tab, and save the event as a draft when you do, so you never lose your place.
- Submit events from the member portal on mobile again, and notify your organization’s contact address when a member submits an event.
Why it matters:
- An embeddable calendar puts your events where your audience already is, without maintaining a second list by hand.
- Capacity figures derived from real registrations mean an event never oversells or wrongly blocks a paid ticket.
- Plans-only visibility lets you run member-exclusive events alongside public ones from the same place.
Learn more about embedding your public event calendar here: How to Embed Your Public Event Calendar on an External Website
📋 Handle applications faster, and decline them properly
The applications queue got two things admins have asked for: a way to act on many applications at once, and a real Reject action.
What you can do:
- Reject an application with a written reason. The applicant receives an “Application Rejected” email, and the reason is kept on the record.
- Select several pending applications and approve or reject them together, instead of opening each one.
- Keep rejected applications on file rather than deleting them, so you have a history of who applied and what was decided.
Why it matters:
- Organizations that screen members can now say no clearly and kindly, without leaving the applicant guessing.
- Bulk actions turn a backlog of applications into a few minutes of work.
- A record of past decisions keeps your membership process consistent across admins.
Learn more about reviewing applications here: How to Reject a Membership Application with a Reason?
🎓 Course access and public courses (Raklet Learning)
August introduced Raklet Learning. September gave it the access controls that make it usable as a real member benefit, from members-only training to courses you open to the public.
What you can do:
- Set a course’s access type from the course editor, including restricting it to specific membership plans.
- Open selected courses to the public, and keep them reachable even when Lock Portal Content is on.
- Add a course cover from your media gallery and pick an accent color, so the catalog looks like yours.
- Manage the catalog with confidence: delete a course and its plan links together, and find Courses in the member portal’s admin column.
- Rely on a completion report and quiz rules that behave, including a summary card per course and a check that every quiz question has a correct answer.
Why it matters:
1. Plan-based and public access let one Learning library serve members-only training and open resources at the same time.
2. Course access is enforced in one place, so a course is only ever reachable by the people you intend.
3. Reliable completion reporting and quiz validation keep your training program credible and easy to administer.
Learn more about creating and running courses here: How to Create and Run Courses on Raklet?
✉️ Control over your automated emails
You now have a hand on the switch for the emails Raklet sends on your behalf.
What you can do:
- Turn individual automated emails on and off, so your members only get the system messages you actually want sent.
- Keep domain-verified senders in the From dropdown, so a verified address stays available to send from.
- See link clicks recorded for every tracked link type, giving you a fuller picture of engagement.
Why it matters:
1. Turning automated emails on and off per type means you control the exact set of system messages your members receive.
2. Reliable sender options keep you sending from your own verified domain.
3. Complete link-click tracking tells you what in your messages is actually working.
Learn more about email notification settings here: How to Customize Automated System Templates?
💳 Memberships and billing
A few additions to the membership tools we rebuilt in August.
What you can do:
- Apply a discount coupon to an invoice that is already open, without reissuing it.
- Add a benefits image when you create or edit a membership plan, so each plan shows what it includes.
- Sell API access as a paid add-on if your plan does not already include it.
- Collect direct debit renewals and see them booked as direct debit, so the payment method on record matches how the money moved.
Why it matters:
- Coupons on open invoices let you honor a discount after the fact without touching the ledger by hand.
- A benefits image makes plan comparison easier for prospective members.
- The API add-on opens integrations to organizations on any plan.
Learn more about the membership section on a contact profile here: How to Use the Membership Section on a Contact Profile?
📊 Reports that add up across currencies, and show every coupon
The Reports section was redesigned around the questions finance actually asks, and you can now see which discount coupons were used without leaving it.
What you can do:
- See the coupon applied to each payment in Reports > Payments, and get it in the CSV export too.
- Filter and sort the payments report by coupon to see every payment a code was used on.
- See the coupon code used on each ticket in an event’s ticket list.
- Filter the payments report by currency and status, and read per-currency totals at the top of the page.
- Move between report areas with header tabs, with a queue-first Overview showing what needs attention.
- Keep the member’s name in every row of the payments report, and dismiss flagged content from a dedicated Flagged Content view.
Why it matters:
- Coupon reporting shows which promotions actually brought in members and ticket sales, without matching codes to payments by hand.
- Per-currency sums give multi-currency organizations a payments report they can reconcile without a spreadsheet.
- Status filters separate paid, pending, and failed payments in one click.
📇 Welcome emails and contact updates
You now decide whether a welcome email goes out when you add contacts, one at a time or in bulk. Contact records and forms got tidier along the way.
What you can do:
- Choose whether the welcome email is sent, both when you add a single contact and when you import contacts in bulk.
- Enter a phone number in one unified field that keeps the country code and number together, on both contact records and application forms.
- Export a contact’s notes to CSV straight from the timeline.
- See First and Last Name on company contacts in admin details, and update file notes on a contact’s details.
- Rely on a contact being reindexed when its primary email changes, so search finds people at their current address.
Why it matters:
- Deciding when the welcome email goes out, per contact and per import, keeps your onboarding intentional rather than automatic.
- A single phone field removes a common point of confusion on forms and in records.
- Exportable notes and reliable reindexing make contact data easier to work with and to trust.
Learn more about sending the welcome email when adding or importing contacts here: How to Send or Skip the Welcome Email When Adding or Importing Contacts
Ready to put this into practice?
All of these updates are live in your Raklet account, so log in and take them for a spin. If you are not on Raklet yet, start your free trial or book a demo to see how it all fits together for your community.
