Last Updated: June 2026
EnterpriseAlumni and Raklet both run corporate and institutional alumni networks, but they sit at opposite ends of the buying ladder. EnterpriseAlumni is a private, sales-led platform built for Fortune 500 employers like Google, LinkedIn, and Nestle. Raklet is a public, contact-priced membership and community platform used by schools, universities, nonprofits, and corporate alumni teams that want the same feature depth without an enterprise contract. If you arrived here comparing the two, you are usually deciding whether the EnterpriseAlumni price tag is worth its scale, or whether a transparent, all-in-one platform like Raklet covers the same use cases. You can also browse other alternatives in our directory.
Quick verdict
| Dimension | EnterpriseAlumni | Raklet |
|---|---|---|
| Best fit | Fortune 500 corporate alumni programs | Schools, associations, nonprofits, and corporate alumni teams that need feature depth without enterprise contracts |
| Pricing transparency | Contact sales for all tiers | Public plans from $0 (free, 100 contacts) to $399/mo (annual billing) |
| Free plan | None | Permanent free plan, 100 contacts, no credit card |
| Contract floor | Annual contracts; third-party listings indicate roughly $30,000/year as the entry point | Month-to-month or annual; cancel any time |
| Custom-branded mobile app | Included in enterprise tier | Available as a $299/mo annual add-on, published under your organization’s name |
| Buyer who should pick this | Global employer with a dedicated alumni-relations function and an enterprise procurement budget | Any organization that wants alumni CRM, events, payments, social network, and a mobile app on a published price |
Side-by-side overview
EnterpriseAlumni positions itself as the corporate alumni engagement platform of choice for global employers. Per its homepage, it works with employers including Google, LinkedIn, P&G, and Nestle. The product brand is owned by EnterpriseJungle Ltd., a private UK company founded in 2016 by Emma Sinclair and James Sinclair. EnterpriseAlumni acquired the SAP Alumni Management product line in 2019 (per Wikipedia), and that older brand still appears on Capterra as the listing name. The platform’s core proposition is a LinkedIn-style portal for alumni, with managed services and enterprise integrations layered on top.
Raklet is a membership and community platform founded in 2013, backed by Techstars and Microsoft Ventures, with public pricing and a permanent free plan. It is used by alumni organizations alongside professional associations, nonprofits, religious communities, and clubs. The platform combines a contact-based CRM, event management, payment processing, a private social network, and native iOS and Android apps in a single product, with apps activated as the organization needs them. About half of Raklet’s customer base is in the United States; the other half spans 50+ countries.
Where EnterpriseAlumni concentrates on the corporate-alumni segment, Raklet’s alumni engagement platform serves both corporate and institutional alumni teams (universities, schools, professional associations with alumni programs) under one product, on one pricing page.
Feature comparison
| Capability | EnterpriseAlumni | Raklet |
|---|---|---|
| Alumni CRM with custom fields | Yes | Yes, with contact timeline and per-contact activity history |
| Custom-branded portal and member experience | Yes | Yes, with custom CSS and custom domain on Premium |
| Private social network / discussion boards | Yes, LinkedIn-style profile cards | Yes, configurable boards with threaded comments |
| Native iOS and Android apps for members | Yes (enterprise tier) | Yes, free Raklet-branded app on every plan; custom-branded app as $299/mo annual add-on |
| Event management with ticketing | Yes | Yes, unlimited ticket types, QR check-in, member-only and public sales |
| Native payment processing | Yes, transactional features | Yes, including native refund processing without leaving the platform |
| Job board / career tools | CareerRoadmap and CareerRecruiter (proprietary) | Built-in job board app, plus integrations |
| LinkedIn profile sync | LinkedIn profile preview embedded in the platform | SSO and Single Sign-On on Premium; LinkedIn login supported |
| API access | Yes (Developer site, last documented changelog August 2021) | REST API on Premium plan |
| Compliance certifications | ISO 27001, SOC 2 Type 2, Cyber Essentials+ | GDPR-compliant; SOC 2 and ISO not publicly listed |
| Managed services / white-glove onboarding | Six months of managed services included in all tiers | Self-serve onboarding with email and chat support; custom onboarding package from $300 one-time |
| Drag-and-drop website builder | Not advertised | Not currently shipped (code-based page builder; AI-powered page builder in development) |
The honest read on feature parity: EnterpriseAlumni’s enterprise stack (compliance certifications, six months of managed services, embedded LinkedIn integration) is genuinely deeper for global corporate buyers with regulated-industry requirements. Raklet matches or beats it on app-level functionality, pricing transparency, mobile app delivery, and refund processing.
AI features
EnterpriseAlumni lists “AI & Automation” as a value-add service tier on its pricing page. The vendor does not publish specific AI feature names, model details, or LLM-backed capabilities. The last public developer changelog entry on the EnterpriseAlumni developer site is from August 2021, so the product-level AI velocity is opaque from outside the company.
Raklet’s AI features are on the public roadmap rather than shipped today. Planned items include AI onboarding agents that match a new organization’s existing website design and auto-import its pages during signup, AI-powered engagement scoring (similar to Glue Up’s at-risk-member surfacing), and an AI page builder. None of these are in production yet. If AI-assisted authoring or risk scoring is a must-have for evaluation this quarter, neither vendor ships a public, named feature you can demo today.
Pricing comparison
EnterpriseAlumni does not publish pricing on its website. All three tiers (Lite, Corporate, Enterprise) require contacting sales for a quote. Third-party listing sites (GetApp, Capterra) cite a starting price in the region of $30,000 per year, but this figure is not vendor-confirmed. Contracts are annual, and a setup component is layered on top of the annual SaaS fee per the vendor’s own listings.
Raklet pricing is public on Raklet pricing plans:
- Free. $0/month, 100 contacts, 1 admin, 1,250 emails/month. No credit card required, no expiry.
- Essentials. $49/month (annual billing), 500 contacts, 5,000 emails/month.
- Professional. $99/month (annual billing), 1,000 contacts, 10,000 emails/month, integrations, custom CSS.
- Premium. $399/month (annual billing), 10,000 contacts, 50,000 emails/month, custom domain, API access, SSO, role-based access.
Each plan includes everything in the tier below it. Organizations can scale contact capacity using add-on packs (1,000 additional contacts for $290/year) rather than being forced into the next pricing tier. This is a structural difference from contract-only platforms.
Standard payment processor fees (Stripe or PayPal, typically 2.9% + $0.30 per transaction) apply on both platforms; Raklet does not charge an additional platform fee on top of those processor fees.
Company health
EnterpriseAlumni (legal entity EnterpriseJungle Ltd.) is privately held and independently owned. The company raised a seed round in May 2022 from Pillion Capital and B&Y Venture Partners; the amount was not disclosed. No subsequent funding rounds are on record as of June 2026. Co-founder James Sinclair exited via a secondary market transaction of his majority holding in August 2022. CEO Emma Sinclair MBE has held the role since founding in 2016 (per EnterpriseAlumni’s Wikipedia entry). Headcount estimates range from 54 (Tracxn, July 2024) to 75 (PitchBook, 2025), with Wikipedia citing 42 in April 2024. The last public developer changelog entry is from August 2021, and the company news blog is active with executive hires and PR rather than product release notes.
Raklet is a privately held company founded in 2013, backed by Techstars (2016) and Microsoft Ventures (2016). It is not PE-owned and has not been acquired, so there is no risk of post-acquisition support degradation or pricing repricing tied to a financial sponsor. The team is fully remote and engineering-led; product changes ship continuously and customers are onboarded directly by the team rather than through a separate professional services arm.
What EnterpriseAlumni users say
Public review evidence on EnterpriseAlumni is thin. The product has four total reviews on its Capterra page, all dated 2016 to 2019, and all rated 5.0/5. GetApp shows the same four reviews. G2 lists approximately 14 reviews. Trustpilot lists two reviews at 4.0/5. Across all platforms, there are fewer than 30 public reviews of EnterpriseAlumni, and the most recent Capterra review is over six years old. This makes it difficult for prospective buyers to evaluate current product quality from independent sources.
The four Capterra reviews praise customer success quality, LinkedIn-like UX, and integration depth into HR systems (Workday, Salesforce). None of the reviews surface negative themes, so the public review corpus offers limited signal in either direction.
Consultant evaluating alumni platforms for an international school (verbatim, Raklet sales call, 2025):
“Pricing was the first thing that stopped us. They wanted to schedule three calls before we could even see a number, and our board had asked us to bring back two options with real numbers in two weeks.”
This is a recurring complaint theme in our own sales conversations: organizations evaluating EnterpriseAlumni against a budget commonly stall at the contact-sales step. Raklet’s published pricing removes that friction for the same buyer.
Migration and switching costs
If you are moving off EnterpriseAlumni, the realistic friction points are:
- Data export. EnterpriseAlumni runs annual contracts and a managed-services model, so most data exports go through the vendor’s customer success team rather than self-service. Build in two to four weeks for export coordination, depending on contract terms.
- Custom integrations. EnterpriseAlumni’s Workday and SAP integrations are deeper than most mid-market platforms. If those connections are load-bearing for your alumni programs, scope replacements (Raklet’s REST API, plus Zapier connectors) before signing.
- Member portal continuity. Members already on the EnterpriseAlumni portal will need a clean re-onboarding email and a familiar URL. Raklet supports custom domains on Premium so the portal URL can stay branded.
- Contract end dates. Most EnterpriseAlumni contracts auto-renew. Confirm the cancellation window with your account manager before the renewal date.
Raklet’s onboarding model is self-serve by default. Organizations that want hands-on migration can buy the custom onboarding package from $300 one-time. AI onboarding agents that auto-import an existing website’s design are on the roadmap but not yet shipped, so first-week setup today is a guided manual process.
Other alumni platforms to consider
If you are still narrowing the field, three Raklet comparisons that come up most often in alumni-platform evaluations:
- Hivebrite vs Raklet: a community-platform competitor that is often shortlisted alongside EnterpriseAlumni.
- Graduway (now Gravyty) vs Raklet: Graduway merged with Gravyty in December 2021 and rebranded; the page covers what changed after the K1 acquisition.
- ToucanTech vs Raklet: another UK-headquartered alumni platform in the same buyer set.
Frequently asked questions
Is EnterpriseAlumni or Raklet cheaper for a 500-member alumni program?
Raklet is materially cheaper. A 500-member alumni program fits within Raklet’s Essentials plan at $49/month with annual billing, or $588/year. EnterpriseAlumni does not publish pricing and third-party listings indicate a starting figure of roughly $30,000/year. There is no public EnterpriseAlumni tier at the price point a 500-member program typically budgets.
Does Raklet have a free plan I can use to evaluate it?
Yes. Raklet offers a permanent free plan with up to 100 contacts, one admin seat, and 1,250 emails per month. No credit card is required and the free plan does not expire. EnterpriseAlumni does not offer a free plan or self-serve trial; all evaluation goes through a sales process.
How does Raklet’s mobile app compare with EnterpriseAlumni’s?
Both vendors ship native iOS and Android apps. Raklet includes a free Raklet-branded app on every plan, and offers a custom-branded mobile app (published in the App Store and Google Play under your organization’s name) as a $299/month annual add-on. EnterpriseAlumni includes its branded enterprise app within higher-tier contracts.
Which platform has stronger enterprise compliance certifications?
EnterpriseAlumni is the stronger fit if your procurement team requires ISO 27001, SOC 2 Type 2, and Cyber Essentials+ certifications. Raklet is GDPR-compliant but does not publicly list those specific certifications. For regulated industries with hard procurement gates, EnterpriseAlumni’s compliance posture is a real advantage.
How long does it take to migrate from EnterpriseAlumni to Raklet?
Realistic timelines run two to six weeks, depending on the data volume and the depth of existing integrations. Most of the time is spent coordinating the data export from EnterpriseAlumni and re-onboarding members rather than configuring Raklet itself. Organizations with custom Workday or SAP integrations should scope replacements via Raklet’s REST API or Zapier before signing.
Final recommendation
EnterpriseAlumni vs Raklet: who should pick which?
Pick EnterpriseAlumni if you run a Fortune 500 corporate alumni program with an enterprise procurement budget, hard requirements for ISO 27001 or SOC 2 Type 2, and existing investment in Workday or SAP integrations. The platform is purpose-built for that buyer, and the managed-services model is genuinely useful at that scale.
Pick Raklet if you want the same feature depth (alumni CRM, events, payments, social network, native mobile apps, API) on published pricing, with a permanent free plan to evaluate before paying, and the ability to scale capacity via add-on packs rather than being forced into the next tier. Most alumni programs at universities, schools, nonprofits, and growing corporations sit in this bucket, and the EnterpriseAlumni enterprise tier is overscoped for them.
You can start with the free plan at Raklet’s signup page (100 contacts, no credit card, no expiry) and upgrade only when your alumni program outgrows it. For listings of comparable platforms, see GetApp’s listing for EnterpriseAlumni for a third-party view of the EnterpriseAlumni feature set.
