Are your daily tasks or significant projects taking too much of your time? It is probably because the work is too manual and requires more manpower to manage. This is why organizations today are looking for all-in-one software to manage and grow the membership community. While searching for solutions to your business’s communication, project management, and CRM needs, you may have come across Bitrix24. In this article, we compare Bitrix24 to Raklet and show how Raklet provides you with better features at a more affordable price.
As mentioned above Bitrix24 has 5 main tools to provide its clients with all-in-one business software. Let’s explore these in more detail:
Communications: Bitrix24’s first focus is communications, which is for the internal use of the organization or company, providing a virtual office to work and collaborate. It includes HD video conferences, chats, and work time tracking.
CRM: In order to help businesses with client management, marketing automation, and customer support, Bitrix24 offers CRM as a digital sales tool. Leads acquired by businesses via multiple channels can be added to it automatically, and you can further assign the prospects to sales reps automatically.
Tasks & Projects: Another focus is Tasks & Projects which aids in managing projects, setting tasks, and receiving work reports. You can distribute the workload more evenly, save time on repetitive tasks and visualize your projects through Gantt charts, Kanban boards, and other visual representations.
Contact Center: In order to communicate with your clients, Bitrix24 offers its customers a Contact Center. Here, you can customize your own call center by call tracking and smart routing. Enjoy live chat with chatbots and canned replies. Also with the help of contact forms, you can get feedback and callback request forms for your website, which can also be modified as per your needs.
Sites and Stores: There are various templates targeting different industries where you can create websites, online stores, and landing pages. This is very convenient as it requires no coding skills. Businesses can also track sales, manage stock and accept payment for their online store.
Bitrix24 has a free plan that only provides a space of 5GB and then a Basic plan starting at $39/month with very limited features. The Standard plan includes 50 users and 100 GB of storage for $79/month. The high-end Professional plan is for $159/month and only provides 1024GB, which might not be enough for an organization that totally relies on Bitrix24 for all their tasks.
Bitrix24 has an overall rating of 4.0/5 on Capterra as seen above. The overall rating seems pleasing, however, some reviews mention the cons might outweigh the pros. Let’s explore Bitrix24’s pros and cons based on user reviews:
Similar to Bitrix24, Raklet offers a free plan that you can try and use most of the features you want such as adding members then sending them an email, or setting up the social network. We have three different tiered pricing plans, Essentials, Professional, and Premium starting at $49/month.
The overall rating of Raklet is 4.8/5 on Capterra, which is one of the top websites that help businesses find their software. Our customers are mainly happy with the huge variety of integration options, ease of use, and customizations according to their needs.
Additional products to members:
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