4347 20th Street, San Francisco CA 94114

Raklet Cookie Policy

This policy is designed to provide you with information about our use of cookies.  

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. By continuing to browse the site, you are agreeing to our use of cookies.

What is a cookie?

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. This short text file allows a website to remember your activities and preferences for a defined amount of time, so you don’t have to re-enter your login or settings information every time you visit a new page on our website.

How we use cookies

To deliver our service, Raklet makes use of cookies and other tracking technologies. Cookies are not required for the website to function, but they will improve your browsing experience. Some elements of this site may not function properly if you delete or disable these cookies.

We use the following cookies:

  • Strictly Necessary Cookies
    These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.

     

  • Analytics Cookies
    They allow us to recognize and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
  • Functionality cookies
    These are used to recognize you when you return to our website. This enables us to personalize our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
  • Targeting cookies
    These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

You can find more information about some of the individual cookies we use and the purposes for which we use them below:

Cookie: Google Analytics
Name: __utmc, __utmt, __utmb, __utma, __utmz, __unam
Purpose: These cookies are used to collect information about how visitors use our site. We use the information to compile reports and help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. This information is shown to us through the Google Analytics tools and is not shared with anyone else. They are first-party cookies. Read more about an overview of privacy at Google. To opt out of being tracked by Google Analytics across all websites, visit opt-out page.


Cookie:
Intercom
Name: IntercomPersistent
Purpose: User support and chat with registered users and visitors. Anonymous (Browser Information, Cookie Data, Date/Time, Page Views ) and Pseudonymous (IP Address (EU Personal Data)) are
More information: Go to AboutCookies.org for browser-specific instructions

 

Cookie: Raklet site cookie acceptance
Name: cookiecheck
Purpose: This cookie is used to record if a user has accepted the use of cookies on our website.
More information: To withdraw your consent after accepting this cookie, delete the cookiecheck cookie.

 

For user security reasons

Cookies and similar technology functions are required and critical to ensuring that Raklet functions properly for visitors and members, such as ensuring the security, safety, and integrity of Raklet, authentication, and logging in which you may have granted remembering permissions, and the ability to safely complete transfers.

For performance

Some tools assist in providing performance statistics on how Raklet works so that the platform may be improved. Raklet provides benefits from data collected on-site and app operation and performance, how Raklet is used, and identifying and reporting errors.

How to manage cookies

At the browser level, you may manage how cookies are used. Our Services may not work properly if you refuse or remove cookies. Cookie management is handled differently by each browser. To find out how to change your browser’s cookie storage, go to the help menu on your browser. Go to AboutCookies.org for browser-specific instructions.

How to contact us 

In the event that you have any questions regarding the use of cookies you should contact us at [email protected]