
Last Updated: June 2026
If you run an association, nonprofit, alumni chapter, or other membership organization and you are looking at Skool as a possible home for your community, this comparison is for you. Skool is a fast-growing creator-economy platform built for coaches and course sellers. Raklet is a membership management platform built for organizations. The fit question is rarely close. This page walks through pricing, features, support, and switching cost so you can decide before you sign up to either product. For a broader shortlist, see our best Skool alternatives roundup, or browse all alternatives to Skool and other community platforms.
Skool vs Raklet at a glance
Both platforms host an online community, but they solve different problems. The table below summarizes how each one handles the dimensions an organization decision-maker cares about.
| Dimension | Skool | Raklet |
|---|---|---|
| Built for | Coaches, course sellers, creator businesses | Associations, nonprofits, alumni groups, professional bodies |
| Starting price | $9/mo per community + 10% transaction fee | Free plan (100 contacts). Paid plans from $49/mo (annual billing) |
| Member records and dues | Email list only; no dues cycle, no renewals, no member types | Full CRM, custom fields, dues, automated renewals, member tiers |
| White-label and custom domain | Not available on any plan. skool.com subdomain only | Custom domain on Premium and as a $29/mo add-on |
| Public API and integrations | No public REST API. Zapier on Pro only | Open REST API on Premium |
| Customer support | No phone, no email, no live chat with Skool staff. 0% Trustpilot response rate (as of June 2026) | Email and chat support on Essentials and up |
The short version: Skool is a strong product for a coach selling a $497 cohort to people who pay in USD. It is rarely the right product for a 500-member professional association with annual dues, chapters, and a board that expects basic accountability from its software vendor.
Who each product is for
Skool
Skool is a community platform for the creator economy. The core unit is a single feed where members post, comment, and earn points through gamification (levels, leaderboards, streaks). It launched in 2019 and got significant promotional lift in January 2024 after Alex Hormozi at Acquisition.com made what he called “the largest investment of my life” into the company. In the same creator-community category, Mighty Networks predates Skool by two years and is a more course-led product. The product is optimized for speed of setup, engagement mechanics, and bundled course delivery for a single creator audience.
Raklet
Raklet is membership management software for organizations. It was founded in 2013 and is backed by Techstars and Microsoft Ventures, with about 50% of customers in the United States and the other half across 50+ countries. The product is built around a CRM at the core: contacts have profiles, custom fields, dues, event history, donation history, and a timeline. Around that core sit member apps (events, fundraising, job board, directory, social community, custom-branded mobile apps). The pricing scales by contact count with add-ons rather than forced tier upgrades. Read the full Raklet pricing page for current rates.
Feature comparison
For a working membership organization, the deciding features usually fall into seven categories. Here is how each platform handles them as of June 2026.
| Feature | Skool | Raklet |
|---|---|---|
| Member records with custom fields | Limited profile fields only | Full CRM with unlimited custom field types |
| Dues, renewals, member tiers | Subscription tiers exist (launched 2025), but no dues cycle, no anniversary renewals, no member types in the traditional sense | Recurring dues, automated renewal reminders, multi-tier memberships, prorated upgrades |
| Event registration and ticketing | Native Skool Webinars (broadcast). No ticketed event registration with QR check-in | Unlimited ticket types, paid and free events, QR check-in at the door |
| Email marketing | Basic announcements inside the community | Full email campaign builder, open and click tracking, segmentation |
| Mobile app | Skool-branded iOS and Android app for all communities | Free Raklet-branded iOS and Android app on every plan. Custom-branded app for your organization is an add-on at $299/mo billed annually |
| Public REST API and integrations | No public API. Zapier on Pro plan only | Open REST API on Premium. Native integrations and Zapier |
| White-label and custom domain | Not available on any plan. Every community lives on a skool.com URL | Custom domain on Premium or via add-on. Full custom CSS and JavaScript on Professional and Premium |
| Data export | Member emails only. Community posts, course content, engagement history cannot be bulk-exported (documented in Ruzuku and SchoolMaker migration guides) | Full bulk export of contacts, transactions, and membership data |
| Reporting and dashboards | Advanced analytics (MRR, churn) on Pro plan only | Built-in growth, churn, attendance, and engagement reports on all paid plans |
| Customer support | No direct contact channel with Skool staff. Help is via the community forum staffed by other community owners. 0% Trustpilot response rate (as of June 2026) | Email and chat support included from Essentials. Phone and video support add-on at $100/mo |
For a creator selling one cohort, most of these gaps do not matter. For a chapter-based nonprofit with annual dues, board reporting, and a 25-year directory, they matter on day one.
Does Skool use AI? How does Raklet compare?
Neither product is an AI-first platform, but Raklet has shipped or scoped more AI capability than Skool.
Skool has no AI features as of June 2026, and no AI roadmap announced. The monthly product cadence in 2025 covered native video, subscription tiers, webinars, advanced analytics, and live calls. AI was not on the list.
Raklet has shipped AI onboarding agents that automatically import an organization’s existing website design and pages during sign-up. AI engagement scoring (to surface contacts at risk of lapsing) and an AI-powered page builder are in development. Neither product currently offers AI-generated email drafting; for organizations that need that, Glue Up’s AI Copilot is the more mature option.
Pricing comparison
What Skool charges
Skool publishes its pricing at skool.com/pricing. There are two plans, billed per community:
- Hobby: $9/mo plus a 10% transaction fee on every member payment. No PayPal. USD only. $100K per-charge cap.
- Pro: $99/mo plus a 2.9% + $0.30 transaction fee (3.9% + $0.30 above $900 per charge). Annual billing saves about 17%.
The break-even between Hobby and Pro lands at roughly $1,200 to $1,400 per month in processed member revenue. Above that, Pro is cheaper. Two important details that are easy to miss:
- The pricing is per community. If your organization runs three cohorts or three chapters, you pay three full subscriptions. A modest three-cohort setup is $297/mo on Hobby before any transaction fees, or $99/mo per community on Pro.
- White-label is not available on either plan. Your community lives at
skool.com/your-nameon every tier.
What Raklet charges
Raklet has a permanent free plan (100 contacts, no credit card required), and four paid tiers that scale by contact count. Headline prices at annual billing:
- Free: $0, up to 100 contacts
- Essentials: $49/mo, 500 contacts, email and chat support, Raklet mobile app
- Professional: $99/mo, 1,000 contacts, integrations, custom CSS, event check-ins
- Premium: $399/mo, 10,000 contacts, custom domain, API access, role-based access, SSO
Contact add-on packs ($29/mo per 1,000 extra contacts at annual billing) let organizations scale capacity without jumping a full tier. Raklet does not charge a platform transaction fee on membership revenue; standard Stripe or PayPal processor fees (2.9% + $0.30) still apply. Full plan details on the Raklet pricing page.
What it costs in practice
For a 500-member professional association running two paid events per month at $40 per ticket and collecting $150 in annual dues per member:
- On Skool Hobby, the 10% transaction fee on dues alone is $7,500 per year, plus $108/yr in subscription. Total approximate platform cost: $7,608/yr.
- On Skool Pro, the 2.9% + $0.30 fee on dues is roughly $2,325 per year, plus $1,188/yr in subscription. Total approximate platform cost: $3,513/yr.
- On Raklet Essentials ($49/mo annual), platform cost is $588/yr. Payment processor fees apply identically to both platforms because both use Stripe.
The transaction fee structure is where the real cost shows up. A platform that takes 10% of your dues revenue is not the same product, financially, as a platform that takes 0%. If transaction fees are the deal-breaker, Circle also charges 0% on member payments and may be worth a look if your use case is creator-led.
Skool: company background and long-term stability
Skool is a privately held, founder-owned company. CEO Sam Ovens has led the company since founding in 2019. The platform has no traditional venture capital funding. The major investment to date is the January 2024 Alex Hormozi commitment (per Crunchbase); the dollar amount was not publicly disclosed, and the widely repeated 50/50 ownership split has not been confirmed by either party.
Reported revenue for 2025 is $26.6M according to Latka. Headcount figures are inconsistent: Skool’s own About page lists about 30 employees, while third-party trackers like Tracxn report 242 to 419. The discrepancy makes the company’s actual resourcing for support and product development hard to assess from the outside, and the lean self-reported team is one common explanation for the support quality complaints documented below.
Product release cadence in 2025 was monthly. Notable shipped features included native video hosting with auto-captions (June 2025), subscription tiers (July 2025), Skool Webinars (August 2025), moderator superpowers (September 2025), and advanced analytics on Pro (late 2025). Roadmap items still pending as of June 2026 include scheduled posts, member badges, and Apple Pay or Google Pay support.
The vendor risk picture: a young, founder-owned, creator-economy-focused platform with no institutional investor oversight, a lean team, and a roadmap aimed entirely at coaches and course creators. None of that is automatically bad. It is information a buyer evaluating a multi-year platform commitment for an organization should weigh.
Raklet is also privately held, founded in 2013, and backed by Techstars (2016) and Microsoft Ventures. Its team is small and engineering-focused. There is no PE acquisition chain (a common pattern in older membership management software where support tends to degrade after acquisition).
What Skool users say
Skool is not listed on G2, Capterra, or TrustRadius (as of June 2026), which limits the procurement-grade review data normally available for B2B software. The two public review sources that do exist are Trustpilot (rating approximately 2.0 out of 5, profile unclaimed, 0% response rate) and the Better Business Bureau complaints page.
From those sources and from independent reviews by Ruzuku, Group.app, BloggingX, and SchoolMaker, the consistent complaint themes are:
- Billing disputes after cancellation. Multiple BBB complaints document subscriptions that continued to charge after users believed they had cancelled. One documented case: the user reduced their plan, was charged the original price, and could not reach anyone to dispute the charge.
- No support contact channel. No phone, no email address, no live chat with Skool employees. The Trustpilot profile is unclaimed. The company had responded to zero reviews on that platform as of June 2026.
- Account bans with no appeal. Reviews and aggregation articles describe users being banned without warning and with no way to recover community content. Because community posts and engagement data cannot be bulk-exported, a ban is permanent loss.
- Data lock-in. Only member emails can be exported. Community posts, discussion threads, course materials, and gamification data have no export functionality (documented in Ruzuku’s migration guide).
- No white-label. Every community is on a skool.com subdomain. For a professional organization that has spent years building brand recognition, that constraint matters.
For balance: users who do not run into billing or moderation disputes consistently praise Skool for fast setup, strong engagement through gamification, and the unified feed feeling more lively than competing platforms. The product genuinely works for the creator-economy use case it is designed for.
Switching from Skool to Raklet: what to expect
Migration friction is real and worth planning for. The honest summary:
- What you can bring with you: member email addresses. Skool’s export covers the email list. Raklet can import this directly into the CRM.
- What you cannot bring with you: community posts, threads, leaderboards, gamification points, course materials (download file by file), and any analytics history. This is true regardless of which platform you move to; it is a Skool data portability limit, not a Raklet limit.
- Contract terms: month to month. Skool does not require a multi-year contract.
- The account ban risk: if Skool has banned the account before you start the migration, even the email export is unavailable. Run the export before changing payment methods or filing any dispute.
- What Raklet offers: free data migration support, a 14-day onboarding period, and the free plan to test the platform with up to 100 contacts before paying anything.
Who should choose each
Skool is the better fit if
- You are a coach, course seller, or creator-business owner running a single audience.
- Your buyers pay in USD, and a 10% transaction fee on Hobby or a 2.9% fee on Pro is acceptable.
- Gamification (levels, leaderboards, streaks) is central to your engagement model.
- You do not need a custom domain, an API, or formal customer support.
- You are comfortable hosting your content on a skool.com subdomain indefinitely.
Raklet is the better fit if
- You run a membership organization (association, nonprofit, professional body, alumni chapter).
- You need recurring dues, anniversary renewals, member types, or chapter structure.
- Data portability, API access, and multi-currency support are non-negotiable.
- You need responsive support with a real human you can email.
- You want a custom-branded mobile app published under your organization’s name.
Raklet at a glance
Three things make Raklet a credible default for membership organizations. First, an open REST API on Premium lets the platform integrate with the systems your organization already runs (accounting, board reporting, internal data warehouse) so member data does not become a silo. Second, public and transparent pricing at raklet.com/pricing means procurement and finance can sign off without a sales cycle. Third, custom-branded iOS and Android apps published under your organization’s own name (not Raklet’s, not Skool’s) protect the brand recognition your organization has spent years building. None of those are available on Skool at any plan.
Frequently asked questions
Is Skool good for nonprofits or associations?
Skool is built for creator-economy use cases. It lacks dues cycles, member types, chapter structure, donation flows, and any nonprofit-specific tooling. For a nonprofit or association, a membership management platform like Raklet, Wild Apricot, or MemberClicks will fit the workflow far better than a creator community tool.
Does Skool have a free plan?
No. Skool offers a 14-day free trial that requires a credit card. The cheapest paid plan is Hobby at $9 per month plus a 10% transaction fee on member payments. Raklet, by contrast, has a permanent free plan for up to 100 contacts with no credit card required.
What is the biggest hidden cost of Skool?
The 10% transaction fee on the Hobby plan, and the per-community subscription model. An organization running three cohorts or chapters pays three full subscriptions. For a 500-member group collecting $150 in annual dues, the Hobby transaction fee alone is roughly $7,500 per year. Pro reduces the transaction fee but adds a $99 per-community monthly subscription.
Can I export my Skool community if I want to leave?
Only the member email list. Skool does not offer bulk export for community posts, discussion threads, course materials, gamification data, or analytics history. This is documented in third-party migration guides from Ruzuku and SchoolMaker. Plan the export before you change any payment or account settings.
Does Raklet replace everything Skool does?
Raklet replaces the community, member management, dues, events, email, and reporting workflows. It does not have the same gamification depth (XP, leaderboards, streaks) that Skool has built up since 2019. For an organization where gamification is a nice-to-have rather than the product, Raklet covers the workflows that matter for day-to-day operations.
Final recommendation
If you are a coach selling a $497 cohort, Skool will likely work well. If you run a membership organization, the per-community pricing, the absence of a public API, the skool.com-only domain, and the support model are structural mismatches with how an association or nonprofit operates. Start a free Raklet account and import a sample of your contacts to test it against your real workflow. For a broader shortlist, compare the best Skool alternatives ranked for membership organizations, or read the Hivebrite vs Raklet comparison if your shortlist includes an enterprise alumni or association option.