Acceptiva vs Raklet: Payment Tool or Full Platform?

Published: 22 July 2026 | Last Updated: 23 July 2026

Most Acceptiva vs Raklet comparisons start with a feature checklist. That is the wrong place to start, because these two products are not really competing for the same job.

Acceptiva is a payment and forms tool for nonprofits. It creates branded donation and registration forms, processes card and eCheck payments, and handles recurring gifts and receipts. One thing to know upfront: Acceptiva is no longer an independent product. Qgiv, a Sphere company, acquired Acceptiva in 2020, and Qgiv was itself absorbed into Bloomerang in 2023, so Acceptiva now sits inside Bloomerang Fundraising. Raklet, by contrast, is an all in one membership platform: a CRM, memberships, events, email and SMS, a member portal, and payments in one system. So for most organizations the question is not “which product is better.” It is “do you need a tool that collects payments, or a platform that runs your whole organization.”

This page compares the two on scope, pricing, features, company stability, real user reviews, and switching, so you can decide. You can also compare more alternatives to Acceptiva if you are still shortlisting.

Quick Verdict at a Glance

Acceptiva is a fair pick if your only need is to collect online payments and you already run a separate CRM you like. Raklet is the better fit if you want members, donors, events, and communications in one record instead of a payment silo bolted onto a spreadsheet. The deciding factor is scope, not a feature checklist: Acceptiva does one job, and Raklet replaces the stack around that job.

Side by Side Overview

Acceptiva was built in 2004 around a deliberately narrow promise: give a nonprofit secure, branded forms that take money, and handle the compliance burden that comes with them. The Snoqualmie, Washington company runs a PCI DSS Level One certified gateway, and its forms accept donations, event registrations, tuition, and sponsorships by card or eCheck, with recurring gifts, pledges, discount codes, and automated receipts built in. A virtual terminal lets staff key in payments taken over the phone or at an event desk, so an organization collecting cheques and card details at a gala is not stuck outside the system.

By the time Qgiv acquired it, more than 700 nonprofit and faith based organizations were running on it. The boundary is firm: no CRM, no membership management, no events engine beyond the payment step, no email or SMS marketing, and no member app.

Raklet starts from the opposite end. Founded in 2013 and backed by Techstars and Microsoft Ventures, it treats the payment as one event in a longer relationship, so the donation form, the membership renewal it belongs to, the event the person attended, and the email that brought them there all sit against one contact record. Organizations in more than 50 countries use it for that consolidation: CRM, membership tiers and renewals, event ticketing with QR check in, email and SMS, a self service member portal with discussion boards, and donation forms, in one dashboard, with free native iOS and Android apps on every plan.

Where Raklet is weaker than Acceptiva is the payments layer itself. It is not a specialist gateway. It supports Stripe plus limited PayPal rather than a broad processor list, it has no dedicated virtual terminal, and it charges a platform transaction fee that varies by plan on top of the processor fee.

Feature Comparison

The table makes the structural difference clear. Outside payments, support, and contract terms, the two products barely overlap. Everything a growing organization does around a payment, keeping a member or donor record, segmenting it, renewing a membership, running an event, and emailing the group, lives in Raklet and is simply absent from Acceptiva.

Two rows genuinely favor Acceptiva: US based phone support is included in its base plan, where Raklet bills phone and video as a $100 per month add on, and Acceptiva’s managed form service means staff build your forms for you. That is real value if you have no technical capacity, and it is the same thing reviewers describe as a bottleneck when they want to make a change themselves.

Does Acceptiva Use AI? How Does Raklet Compare?

Neither platform offers AI features to end users today. Acceptiva has no AI capabilities anywhere in its product or documentation, which is expected for a legacy payment forms tool in maintenance mode. Raklet has AI features on its roadmap, including AI assisted onboarding and engagement scoring, but these are in development and have not shipped. The honest read is that AI should not be a deciding factor between these two products right now: if you need AI in your stack today, neither is the answer, and you would evaluate a CRM native AI vendor separately. For most nonprofits comparing Acceptiva and Raklet, scope and cost matter far more than AI.

Pricing Comparison

Acceptiva does not publish pricing on its own site, so buyers are directed to request a demo. Based on Capterra and third party directories, the model is a flat monthly subscription rather than a percentage of what you raise: a reported $99 per month for the Unlimited plan (unlimited forms, users, and donor records) and a reported $399 per month at the Enterprise level. Merchant and processor fees are billed separately at month end, and Acceptiva does not publicly disclose those rates, so you will need a quote to model your true cost.

Two things are genuinely in Acceptiva’s favor here. The flat fee does not scale with fundraising volume, so a good year does not inflate your software bill. And the commitment is a 30 day initial term followed by month to month. The tradeoff is that the fee buys payment collection only. There is no CRM, membership, events, or marketing included at any price, because those products do not exist in Acceptiva.

Raklet publishes pricing openly at the Raklet pricing page: Free at $0 for up to 100 contacts, Essentials at $49 per month, Professional at $99 per month, and Premium at $399 per month, all billed annually. Pricing scales by total contacts, with add on packs for extra contacts, admin seats, custom fields, and email volume, so you expand capacity without jumping a full tier. Raklet does charge a platform transaction fee that varies by plan, and that fee sits on top of the standard payment processor fee (Stripe, plus limited PayPal). We are not claiming Raklet is cheaper on payment processing. The difference is what the monthly platform fee covers.

Total cost example, a small nonprofit with about 1,000 contacts: Acceptiva’s Unlimited plan at a reported $99 per month is about $1,188 per year for the platform, plus separately billed processor fees, and you would still need a separate CRM or spreadsheet to manage relationships. Raklet Professional at $99 per month is also about $1,188 per year and covers 1,000 contacts, but the same fee includes memberships, events, email and SMS, a member portal, and native apps. The platform line item is comparable. What you get for it is not: one is a payment tool, the other is the whole operating system for your organization.

One caveat on method. Acceptiva’s figures above come from its Capterra listing rather than a vendor price sheet, because Acceptiva directs buyers to request a demo instead of publishing rates. Neither vendor publishes processor rates. Compare quotes on the payment side rather than assuming either is cheaper, and contact us if you want the Raklet side modelled against your own volume.

Acceptiva: Company Background and Long Term Stability

Acceptiva has moved through two acquisitions in under four years, which matters for any organization choosing a platform for the next three to five years. Acceptiva was founded in 2004 in Snoqualmie, Washington, and bootstrapped by founder John Tedeschi. In April 2020 it was acquired by Qgiv, a Sphere company, while serving about 700 nonprofits. In December 2023, Qgiv itself was acquired by Bloomerang (announced January 2024), and Qgiv has since been folded into Bloomerang Fundraising.

Bloomerang is a private, PE backed company led by CEO Dennis Fois. JMI Equity invested in 2020, and in February 2024 Warburg Pincus took a strategic stake, leaving the two firms as equal owners with a combined majority position in a business serving about 23,000 nonprofits. Acceptiva has no independent leadership, headcount, or roadmap of its own anymore. Its website now routes visitors toward Bloomerang and Qgiv, and its own blog returns a 404. New feature development in this family is concentrated in Bloomerang Fundraising, not the original Acceptiva forms product.

The takeaway is not that Bloomerang or Qgiv are bad companies. They are legitimate, well funded businesses. The risk is platform consolidation: Acceptiva is a legacy brand being absorbed, and legacy brand customers usually see the least investment and the most eventual migration pressure. If you are evaluating where to build for the long term, it is worth comparing directly against Bloomerang, the platform that now owns Qgiv and Acceptiva. Raklet, by contrast, is independently owned and founder led, with pricing and product decisions made by a focused team rather than a private equity margin plan.

What Acceptiva Users Say

Public review volume for Acceptiva is very thin, which is itself a signal that this is a small, legacy product rather than a broadly adopted platform. We did not find any customer call transcripts referencing Acceptiva in our own sales conversations, so the notes below are drawn from public review sites and scoped honestly to a small sample. On Capterra it holds 4.7 out of 5 from just 3 reviews, and on G2 it sits at 3.4 out of 5 from 6 reviews. Both samples are tiny and predate the acquisitions, so treat the ratings with caution.

Recurring themes across those reviews:

• Form and page changes must go through the Acceptiva support team rather than a self serve builder, with turnaround of one to two days for new forms and hours for edits
• The admin interface is described as dated and a little technical, and hard for non technical or volunteer staff to navigate
• Reporting beyond the canned templates is difficult
• It stores a payment, not a member or donor relationship, so anything beyond collecting money requires a separate CRM

In fairness, reviewers praise Acceptiva’s fast, US based support and the fact that unlimited forms are included in one flat fee. Those are real strengths. The honest reading is that Acceptiva is a competent payment collector that frustrates teams the moment they need to manage relationships, run events, or self serve their own reporting.

Switching from Acceptiva to Raklet: What to Expect

Switching from Acceptiva is unusually low risk on the contract side, because after a 30 day initial term the agreement runs month to month rather than locking you into a multi year deal. The practical work is not contract exit, it is that there is not much data to bring: Acceptiva stores payment and payer records, not a rich member or donor database. The move typically runs in three steps:

1. Export your transaction or payer list from Acceptiva as a CSV.
2. Import it into Raklet and map the fields to contact records.
3. Rebuild your forms as Raklet donation and registration forms.

Budget real time for step three, since form structures do not transfer between the two systems.

What transfers cleanly to Raklet: payer and contact records, giving and payment history (with some manual field mapping), and recurring donor details. What you gain that Acceptiva never held: a real CRM record for each contact, membership tiers and renewals, event registration, and email and SMS from the same system. Raklet offers free migration support and a permanent free plan, so you can trial the setup before moving anyone over. Small nonprofits typically complete the move in a few weeks.

Who Should Choose Each Platform

The short version: Acceptiva suits payment only organizations with a CRM they already like and little appetite for change. Raklet suits organizations that are growing and are tired of paying for two systems that do not talk to each other.

Acceptiva is the better fit if

• Your only need is to collect online donations and registration payments
• You already run a separate CRM or database that you are happy with
• You want a low, flat monthly fee on month to month terms and nothing more
• You do not need memberships, events, email marketing, a member portal, or a mobile app

Raklet is the better fit if

• You want members, donors, events, and communications in one record instead of a payment silo
• You are tired of stitching a payment tool to a spreadsheet or a second CRM
• You need transparent public pricing you can evaluate without a sales call
• You want a member self service portal, event registration, and native mobile apps included
• You care about building on an independent, actively developed platform rather than a legacy brand inside a rollup

Three things separate Raklet in a way a competitor cannot quickly copy. The first is an open API on the Premium plan, so your data is not stranded. The second is published pricing with a permanent free tier you can test without a sales call. The third is the option to publish your organization’s own custom branded mobile app, a $299 per month add on rather than a bespoke development project.

None of these exist in Acceptiva at any price, because Acceptiva is a payment tool, not a platform. Organizations that adopt an all in one system do it to make members, donors, events, and communications a single source of truth.

Frequently Asked Questions

Is Acceptiva still available after the Bloomerang and Qgiv acquisition?

Acceptiva still operates, but it is now a legacy product inside Bloomerang. Qgiv acquired Acceptiva in 2020, and Bloomerang acquired Qgiv in December 2023. Qgiv has been rebranded Bloomerang Fundraising, and the Acceptiva site now routes visitors toward that family of products. New development is focused on Bloomerang Fundraising, so Acceptiva’s standalone roadmap is uncertain. Existing customers can keep using it, but should weigh the consolidation risk.

Does Acceptiva offer membership management or a CRM?

No. Acceptiva is a payment and forms product. It creates branded donation and registration forms, processes card and eCheck payments, and handles recurring gifts and receipts, but it stores a payment, not a member or donor relationship. There is no CRM, no membership tiers or renewals, no events engine, and no email or SMS marketing. Organizations that need those functions pair Acceptiva with a separate CRM, or move to an all in one platform like Raklet.

Acceptiva vs Raklet: what is the difference?

Acceptiva collects payments. Raklet runs the whole organization, payments included. Acceptiva is a narrow payment forms tool at a reported $99 per month, with processor fees billed separately. Raklet is an all in one membership platform with a CRM, memberships, events, email and SMS, a member portal, and native mobile apps, on public tiers from free to $399 per month. If you only need to accept payments, Acceptiva is simpler. If you manage relationships and activities around those payments, Raklet covers all of it.

How much does Raklet cost compared to Acceptiva?

Acceptiva does not publish pricing, but third party directories report $99 per month for its Unlimited plan and $399 per month at Enterprise, for payment forms only, with merchant and processor fees billed separately at month end. Raklet publishes tiers: a permanent free plan for 100 contacts, then $49, $99, and $399 per month billed annually, priced by total contacts with add on packs. Raklet also charges a platform transaction fee that varies by plan on top of the processor fee, so we do not claim a processing cost advantage. The difference is that Raklet’s monthly fee covers a full platform, not just payments.

Can I move my Acceptiva donors and recurring gifts to Raklet?

Yes. Because Acceptiva runs month to month after a 30 day initial term, switching is low friction on the contract side. You export your payer and payment history as a CSV and import it into Raklet, then rebuild your forms as Raklet donation and registration forms. Contact records, giving history, and recurring donor details transfer with some manual field mapping. Raklet offers free migration support and a free plan so you can set everything up before moving donors over.

Acceptiva vs Raklet: The Bottom Line

Acceptiva is a simple, comparatively inexpensive payment collector on month to month terms with strong US based phone support, which is genuinely useful if collecting online payments is all you need. The tradeoffs are real: no CRM, no membership, no events, no communications, no self serve form editing, a dated interface, and a future now tied to Bloomerang’s consolidation of the Qgiv family. Raklet is an all in one membership platform with public pricing, a free tier, a member portal, and native mobile apps, with the honest caveat that it is not a specialist payment gateway and its platform fee varies by plan.

Weighing Acceptiva vs Raklet comes down to one question: do you need a payment tool or a platform. Nonprofits that only take payments can stay narrow. Nonprofits that manage members, donors, events, and communications almost always consolidate, which is the structural reason teams move to an all in one system.

Related Comparisons

• Bloomerang vs Raklet: the donor CRM that now owns Qgiv and Acceptiva, compared with Raklet’s all in one platform
• DonorPerfect vs Raklet: a fundraising depth specialist compared with Raklet’s member centric breadth
• Classy vs Raklet: enterprise fundraising compared with Raklet’s all in one approach for smaller teams