Higher Logic Alternatives, Pricing, Reviews & Ratings

Higher Logic Features
Higher Logic has many features to meet their customers’ needs. So let’s now examine some of these features closely:
Community Building:
Higher Logic, as a community management platform, puts a lot of focus on community building and offers their customers several features to make that happen such as syncing contacts by uploading contacts directly into the database and managing all contacts. They offer email and social network integration as well, to help build communities.
Community Management:
Higher Logic stays with you after building your community as well, to help you better manage it. They do this by offering qualitative solutions and portal features. Qualitative solutions include live chat, topic generation and idea boards. As for the portal features, in order to enrich your community portals, Higher Logic offers engagement tools and reminders.
Customer Analytics:
Higher Logic has customer analytics features as well. Customer engagement which has tools to build customer trust and gain brand loyalty is only one of them. Providing downloadable reports in several formats is another one. Also, in order to keep your community up to date, Higher Logic has customer intelligence features that examine the market and market demands.

Higher Logic Pricing

As you can see, Higher Logic offers 3 packages to their customers. The first package, Community Essentials, includes a topic-based community with Q&A, ideation, blogs, gamification and community branding tools. The second package, Community Plus, also has blogs and ideation but it also offers multiple communities, events, customer advocacy tools and an access to a community content management system. And their last, most comprehensive package, Community Enterprise, offers the customers full configuration power, nested communities and event communities apart from almost every feature that community plus has.
Unfortunately, none of their prices are shared and there are not enough reviews related to pricing to give potential customers ideas about it. All that can be seen is that they don’t offer a free trial or a free version. This makes an extensive comparison very difficult.
Higher Logic Reviews

Higher Logic Pros:
- Helps provide better engagement with customers
- Good functionality of reports
- Easy integration process
- Provides a private place for members to discuss their concerns
Higher Logic Cons:
- Bug problems that take too long to resolve
- Hard implementation process
- Weak customization
- Lack of localization

CUSTOM APPLICATION FORMS
CRM


MEMBERSHIP CARDS
MEMBER ENGAGEMENT TOOLS


INTEGRATIONS
Raklet Pricing

Unlike Higher Logic, Raklet offers their customers both a free trial which is 30 days long and a free version which is up to 50 members. You can try the free version with all the features before upgrading, or you can choose to use the free version forever.
Paid plans of Raklet start from $49 per month. You can get more information about the pricing plans from the pricing page.
Raklet Reviews

As the ratings show, Raklet is one of the few best and leading community platforms out there with an overall rating of 4.8/5. Our users’ satisfaction from Raklet is mostly because of our integrations and customizability options.
This review is from Capterra. If you want to check out our reviews on other software review platforms you can look at GetApp, SourceForge and G2 as well.
How is Raklet Better Than Higher Logic?
You can see the comparison below:
RAKLET
HIGHER LOGIC
Pricing:
No info shared
Free Plan:
Yes
No
Downloadable Reports:
Yes
Yes
CRM:
Yes
No
Event planning:
Free
Add-on
Membership management:
Free
Add-on
Branded Mobile App:
Yes
Yes
Integrations:
More than 3,000+ apps
Limited
Social Network:
Yes
Yes
Digital cards:
Yes
No
Customizable:
The sky’s the limit!
Not flexible
Start your free account and get to improving your community, using Raklet.
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