Higher Logic Alternatives, Pricing, Reviews & Ratings

Are you looking for Higher Logic alternatives for membership management? You can check out Raklet! Raklet is a comprehensive membership management software which would be the best alternative for Higher Logic. This article will give comparisons of the two of them for you to pick which one meets your needs better.

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Membership management requires a lot of work and therefore doing them manually would mean to spend so much of your time and effort. Creating events, collecting payments, contacting with members, delivering them customer support and keeping all of their data are all important tasks that need to be done in order to grow your business. But they are hard to do manually over and over again. Luckily, a membership management software like Raklet offers solutions to all of these and saves you from wasting so much of your time and effort on tasks by doing them automatically for you. Higher Logic is a good choice for membership management software which was founded in 2007. Higher Logic is an online community management software which helps your business to create lasting relationships with your members by offering solutions such as event management. But naturally, there are other alternatives that can help you with managing members. So let’s now look deeply into what they offer and what they don’t.

Higher Logic

Higher Logic offers solutions to strengthen customers, members, support teams and administrators to create and manage communities. Using these solutions, they have achieved to reduce the cost of customer support. They promise businesses to deliver better customer support by offering tools such as forums and to deliver higher revenue. Whilst some of their customers’ needs are met because of these promises being delivered, there are also customers that believe Higher Logic lacks localization and customization.

Higher Logic Features

Higher Logic has many features to meet their customers’ needs. So let’s now examine some of these features closely:

Community Building:
Higher Logic, as a community management platform, puts a lot of focus on community building and offers their customers several features to make that happen such as syncing contacts by uploading contacts directly into the database and managing all contacts. They offer email and social network integration as well, to help build communities.

Community Management:
Higher Logic stays with you after building your community as well, to help you better manage it. They do this by offering qualitative solutions and portal features. Qualitative solutions include live chat, topic generation and idea boards. As for the portal features, in order to enrich your community portals, Higher Logic offers engagement tools and reminders.

Customer Analytics:
Higher Logic has customer analytics features as well. Customer engagement which has tools to build customer trust and gain brand loyalty is only one of them. Providing downloadable reports in several formats is another one. Also, in order to keep your community up to date, Higher Logic has customer intelligence features that examine the market and market demands.

Higher Logic Pricing

As you can see, Higher Logic offers 3 packages to their customers. The first package, Community Essentials, includes a topic-based community with Q&A, ideation, blogs, gamification and community branding tools. The second package, Community Plus, also has blogs and ideation but it also offers multiple communities, events, customer advocacy tools and an access to a community content management system. And their last, most comprehensive package, Community Enterprise, offers the customers full configuration power, nested communities and event communities apart from almost every feature that community plus has.

Unfortunately, none of their prices are shared and there are not enough reviews related to pricing to give potential customers ideas about it. All that can be seen is that they don’t offer a free trial or a free version. This makes an extensive comparison very difficult.

Higher Logic Reviews

Higher Logic makes their customers happy in general, and they are one of the leaders of community membership management software out there. That is why they have an overall rating of 4.4/5 stars on Capterra, one of the best software review platforms. According to these ratings, the pros and cons of Higher Logic are:

Higher Logic Pros:

Higher Logic Cons:

Higher Logic

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